Free Webinar
Staying Ahead in Retail Hiring: How to Predict and Prevent Talent Gaps
Tuesday, 25 November |
2:00 PM - 3:00 PM
As the retail world keeps changing, one thing’s clear, finding (and keeping) great people is getting tougher. From seasonal peaks to shifting skill sets and evolving employee expectations, predicting hiring needs before they turn into gaps is more important than ever.
That’s why we’re bringing together experts from Pinpoint, TalentMapper, Mountain Warehouse, and River Island for a practical, down-to-earth discussion on what it really takes to stay one step ahead in retail hiring.
We’ll cover:
- Real talk on current retail hiring challenges and what we expect to see in 2026
- How to anticipate hiring needs before gaps appear with data, forecasting and early warning signals
- Technology that will help bring visibility to your workforce
- Hear from panelists who’ve lived it (moving from store roles into leadership positions) and learn how internal mobility can transform your talent strategy.
Join us live on November 25 and get inspired by real stories, practical tools, and new ideas for predicting and preventing retail talent gaps before they even happen.
As the retail world keeps changing, one thing’s clear, finding (and keeping) great people is getting tougher. From seasonal peaks to shifting skill sets and evolving employee expectations, predicting hiring needs before they turn into gaps is more important than ever.
That’s why we’re bringing together experts from Pinpoint, TalentMapper, Mountain Warehouse, and River Island for a practical, down-to-earth discussion on what it really takes to stay one step ahead in retail hiring.
We’ll cover:
- Real talk on current retail hiring challenges and what we expect to see in 2026
- How to anticipate hiring needs before gaps appear with data, forecasting and early warning signals
- Technology that will help bring visibility to your workforce
- Hear from panelists who’ve lived it (moving from store roles into leadership positions) and learn how internal mobility can transform your talent strategy.
Join us live on November 25 and get inspired by real stories, practical tools, and new ideas for predicting and preventing retail talent gaps before they even happen.
Meet the Speakers
Tom Hacquoil
Founder and CEO
@ Pinpoint ATS
CEO Tom Hacquoil was leading a coding cohort with just 16 spots and received hundreds of applications. He needed a fast, flexible tool that would make it easier to identify the right candidates and give them a great experience. But the applicant tracking systems available were either too clunky or too basic, which made the selection process even more difficult. Out of this experience came the idea for Pinpoint. Hacquoil, along with co-founders Bill Rogers (CTO) and Tom Luce (Technical Fellow), set out to build a better ATS that would help companies improve their hiring processes.
Hannah Clarke
Senior Talent Acquisition and Internal Comms Manager
@ River Island
Hannah Clarke is the Senior Talent Acquisition and Internal Communications Manager at River Island, where she leads on delivering a standout hiring experience while shaping the narrative of one of the UK’s most recognisable retail brands. With a background in TA, employee engagement, and employer brand storytelling, Hannah plays a pivotal role in attracting talent, strengthening internal culture, and ensuring that River Island’s values are felt at every stage of the candidate and employee journey.
Martin Mason
CEO
@ TalentMapper
Martin Mason is CEO & Co-Founder of TalentMapper, a technology platform that enables people in their companies
to navigate their career path and close their skills gaps to progress their career. Martin and his team partner
with organisations and charities across the globe to support them in removing systemic barriers to improve talent management, performance, and inclusion.
Prior to founding his businesses over the last 4 years, Martin led global Talent, Learning, and Inclusion functions in companies such as
The Body Shop, Ferguson, and Halfords, where he designed and delivered inclusive talent strategies and systemic changes to talent management, inclusion, and performance.
Fodini Charalambous
Talent Business Partner
@ Mountain Warehouse
Fodini Charalambous is a Talent Business Partner at Mountain Warehouse, where she supports hiring across head office and retail roles within one of the UK’s best-known outdoor brands. With a background in both agency and in-house recruitment, she brings a deep understanding of how to balance speed, quality, and candidate experience.