Sub-Processors
Pinpoint Sub-Processors
Sub-processors list updated: 26th March 2025
To support Pinpoint in delivering its services, we engage third party service providers to provide specific functions or features. When we work with these service providers in our capacity as a data processor, the third-party service provider is classified as a sub-processor.
This page identifies all the sub-processors we use, and what services they provide to us.
The following sub-processors are used in the delivery of the Pinpoint platform:
Affinda Holdings Pty Ltd
Purpose:
Resume Parsing & Blind Hiring
Applicable Service:
Enables resumes to be parsed, indexed for search, and presented in a standardized format on candidate profiles. Allows for anonymisation via redaction to enable blind hiring within the platform
Location:
Europe
Amazon Web Services, Inc.
Purpose:
Hosting & Infrastructure
Applicable Service:
Used as an on-demand cloud computing
Locations:
Amsterdam, London, Ireland
CloudMills HRNX, LLC dba Joynd*
Purpose:
Integration marketplace
Applicable Service:
Enables customers to integrate with bespoke services
Locations:
Europe (as well as the location of the partner the Customer wishes to integrate with)
Cronofy Limited*
Purpose:
Calendar integrations
Applicable Service:
Used for managing calendar integrations between Pinpoint and users’ calendar systems.
Locations:
Choose from United Kingdom or United States
Datadog, Inc. (Formerly Sqreen, Inc.)
Purpose:
Application security
Applicable Service:
Used for monitoring cloud infrastructure
Locations:
Europe
Digital Ocean, Inc.
Purpose:
Hosting & Infrastructure
Applicable Service:
Used as an on-demand cloud computing
Locations:
Amsterdam
Google LLC
Purpose:
Business Intelligence
Applicable Service:
Data warehousing for the use of internal product analysis and business intelligence
Locations:
United States
HelloSign (JN Projects, Inc.)*
Purpose:
E-Signature Functionality
Applicable Service:
Used for Pinpoint e-signature solution
Locations:
United States
Intercom, Inc.
Purpose:
In-platform support / live chat functionality
Applicable Service:
Used for live chat between our customers and our Support team, and hosting our support articles
Locations:
United States
Kombo Technologies GmbH
Purpose:
Integrations Middleware
Applicable Service:
Managing HR systems of record
Locations:
Europe
Open AI, Inc.*
Purpose:
Summarization tool
Applicable service:
Used to create digestible summaries of interview comments and scorecards
Locations:
United States
Postmark, Inc.
Purpose:
Email functionality
Applicable Service:
Enables emails to be sent and received from Pinpoint
Locations:
United States
PlanetScale, Inc.
Purpose:
Hosting & Infrastructure
Applicable Service:
Used as an on-demand cloud computing
Locations:
Frankfurt, Dublin
Rollbar, Inc.
Purpose:
Application monitoring
Applicable Service:
Used for monitoring the application and error tracking
Locations:
United States
Twilio, Inc.
Purpose:
SMS functionality
Applicable Service:
Enables SMS to be sent from Pinpoint
Locations:
United States
Zinc Work Limited*
Purpose:
Background checking services
Applicable service:
Used to provide the option for customers to undertake background checks as part of their hiring and onboarding workflows
Location:
United Kingdom
*you may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.
Security & Privacy at Pinpoint
See our full list of related resources about how we keep your data secure.