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Sub-Processors

Pinpoint Sub-Processors

Sub-processors list updated: 20th January 2019
Additional information provided: 20th October 2021

To support Pinpoint in delivering its services, we engage third party service providers to provide specific functions or features. When we work with these service providers in our capacity as a data processor, the third-party service provider is classified as a sub-processor.

This page identifies all the sub-processors we use, and what services they provide to us.

The following sub-processors are used in the delivery of the Pinpoint platform:

Amazon Web Services, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Amsterdam, London, Ireland

Cronofy Limited*

Purpose:
Calendar integrations

Applicable Service:
Used for managing calendar integrations between Pinpoint and users’ calendar systems.

Locations:
Choose from United Kingdom or United States

Datadog, Inc. (Formerly Sqreen, Inc.)

Purpose:
Application security

Applicable Service:
Used for monitoring cloud infrastructure

Locations:
United States

Digital Ocean, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Amsterdam

Google, Inc.

Purpose:
Analytics

Applicable Service:
Web traffic analytics

Locations:
United States, Europe

HelloSign (JN Projects, Inc.)*

Purpose:
E-Signature Functionality

Applicable Service:
Used for Pinpoint e-signature solution

Locations:
United States*

Intercom, Inc.

Purpose:
In-platform support / live chat functionality

Applicable Service:
Used for live chat between our customers and our Support team, and hosting our support articles

Locations:
United States

Twilio, Inc.*

Purpose:
SMS functionality

Applicable Service:
Enables SMS to be sent from Pinpoint

Locations:
United States*

Postmark, Inc.*

Purpose:
Email functionality

Applicable Service:
Enables emails to be sent and received from Pinpoint

Locations:
United States*

Rollbar, Inc.

Purpose:
Application monitoring

Applicable Service:
Used for monitoring the application and error tracking

Locations:
United States

Sovren Group, Inc.

Purpose:
Resume Parsing

Applicable Service:
Enables resumes to be parsed, indexed for search, and presented in a standardized format on candidate profiles

Locations:
Europe

*you may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.

Security & Privacy at Pinpoint

See our full list of related resources about how we keep your data secure.