Sub-Processors
Pinpoint Sub-Processors
Sub-processors list updated: 20th January 2019
Additional information provided: 20th October 2021
To support Pinpoint in delivering its services, we engage third party service providers to provide specific functions or features. When we work with these service providers in our capacity as a data processor, the third-party service provider is classified as a sub-processor.
This page identifies all the sub-processors we use, and what services they provide to us.
The following sub-processors are used in the delivery of the Pinpoint platform:
Amazon Web Services, Inc.
Purpose:
Hosting & Infrastructure
Applicable Service:
Used as an on-demand cloud computing
Locations:
Amsterdam, London, Ireland
Cronofy Limited*
Purpose:
Calendar integrations
Applicable Service:
Used for managing calendar integrations between Pinpoint and users’ calendar systems.
Locations:
Choose from United Kingdom or United States
Datadog, Inc. (Formerly Sqreen, Inc.)
Purpose:
Application security
Applicable Service:
Used for monitoring cloud infrastructure
Locations:
United States
Digital Ocean, Inc.
Purpose:
Hosting & Infrastructure
Applicable Service:
Used as an on-demand cloud computing
Locations:
Amsterdam
Google, Inc.
Purpose:
Analytics
Applicable Service:
Web traffic analytics
Locations:
United States, Europe
HelloSign (JN Projects, Inc.)*
Purpose:
E-Signature Functionality
Applicable Service:
Used for Pinpoint e-signature solution
Locations:
United States*
Intercom, Inc.
Purpose:
In-platform support / live chat functionality
Applicable Service:
Used for live chat between our customers and our Support team, and hosting our support articles
Locations:
United States
Twilio, Inc.*
Purpose:
SMS functionality
Applicable Service:
Enables SMS to be sent from Pinpoint
Locations:
United States*
Postmark, Inc.*
Purpose:
Email functionality
Applicable Service:
Enables emails to be sent and received from Pinpoint
Locations:
United States*
Rollbar, Inc.
Purpose:
Application monitoring
Applicable Service:
Used for monitoring the application and error tracking
Locations:
United States
Sovren Group, Inc.
Purpose:
Resume Parsing
Applicable Service:
Enables resumes to be parsed, indexed for search, and presented in a standardized format on candidate profiles
Locations:
Europe
*you may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.
Security & Privacy at Pinpoint
See our full list of related resources about how we keep your data secure.