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Pinpoint AI

Our AI vision

Hiring at scale has forced a trade-off. You can move fast, or you can give candidates a thoughtful, human experience.

At Pinpoint, we believe hiring needs both.

We use AI to take on the volume, coordination, and repetitive work that slow teams down and wear them out. That gives recruiters and hiring managers more time to focus on conversations, judgment, and relationships. AI in Pinpoint helps teams scale without losing the human connection that makes hiring work.

The foundation of every AI feature we build

Power

AI in Pinpoint works with the real context of your hiring. It uses your roles, your team’s expectations, and the information already in the platform, so the results are relevant and accurate.

Control

You decide when to use AI and how it supports your work. You can turn features on or off, set your own instructions, and review every output before taking action.

Transparency

You can see how and why AI produced a result. Every action is logged and easy to review, which keeps your team aligned and supports compliance needs.

AI built for better hiring outcomes

We apply AI where it has a real impact on day-to-day hiring. It helps teams stay responsive to candidates, review information more consistently, and keep processes moving without adding noise or complexity.

The result is a hiring process that’s calmer and more consistent for everyone involved. With Pinpoint AI, recruiters spend less time on admin, hiring managers get clearer signals, and candidates stay informed and engaged from start to finish.

Our AI features

Live features

AI Candidate Filters

Build your own AI-powered fields to score, summarize, and analyze candidates automatically

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AI Candidate Companion

Helps everyone who visits your careers site find answers, explore roles, and move smoothly into an application, 24/7.

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AI Candidate Summaries

Summarizes interview feedback so hiring managers and recruiters can understand it quickly.

AI Candidate Match Score

Use prompts to turn yes/no checks against job criteria into a clear score that shows how well each candidate matches the role.

AI Resume Redaction

Redacts personal details that could reveal a candidate’s demographic information and helps reduce bias during early review.

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Near-term AI roadmap

AI Notetaker

Turns interview conversations into organized summaries your team can use right away.

AI One-Way Video Interviews

Reviews and scores recorded video interviews to help teams shortlist candidates more consistently and at scale.

FAQs on our approach to AI

Q

Do you use customer data for training your models?

A

No, customer data is not used for training our models.

Q

Do any of your AI features make decisions?

A

AI in Pinpoint does not automatically make any decisions. We believe there should always be a human in the loop. 

Q

Do the AI models you use respect copyright and 3rd party privacy rights?

A

All uses of AI within Pinpoint are lawfully formed and respect both copyright and other 3rd party and privacy rights. 

Q

Can AI be turned on and off in Pinpoint?

A

Yes, you can choose which of our AI features you want to adopt.

Q

Do you offer role-based access control for AI features?

A

Yes, access to configurable AI features can be restricted based on user permissions. In these cases, there are distinct permissions for configuring vs viewing the output of the AI feature.

Looking for more information on Pinpoint AI?

Discover how Pinpoint builds, deploys, and governs AI across our platform