Pinpoint Implementation Guide for Enterprise
Getting Started With Pinpoint as an Enterprise Company
Here's a high-level overview of our implementation process, including the support you can expect before, during, and after launch. We always invest as much time as you need.
Everything on this page is included, so you'll encounter no hidden fees or other surprises.
Your timeline for implementation will vary based on the scope and complexity of your migration. Typical timelines are about 3-6 months for large companies or more complex implementations. See below for advice on how to get started faster and avoid potential roadblocks.
Share Your Goals for Implementing a new ATS
Keeping your goals in mind will help everyone stay engaged and aligned throughout the process. Here are some of our customers’ common goals for using Pinpoint.
Delight candidates
Strengthen your employer brand
Get more applications from the right candidates
Hire faster in competitive markets
Empower hiring managers
Reduce time spent on training
Meet the needs of hiring managers on-the-go
Enforce best practices for hiring
Lead strategic change
Make progress toward DEI goals
Become more a more proactive & agile talent team
Show the results of your initiatives
The team at Pinpoint have been great. They have been quick to deal with any questions and have ensured we have had a smooth implementation. They are keen to listen to any ideas and care about providing our team with a great service.
Typical Steps of Configuration
- Adding in your company structure, including departments and locations
- Setting up templates for emails and interviews
- Connecting to your job boards
- Preparing for migration
- Defining your hiring workflows and creating them in our platform
- Building or integrating your careers website
- Setting up user permissions so they're ready for your hiring teams
- Integrating with your HR and payroll system
Key Decision: Will you use an existing careers site or create a new one?
You can bring your own careers site, or we're happy to help you create one within our platform.
If you'd like our help, we'll need design assets such as images, video, and text. The build process typically takes about 2 weeks.
But it can become delayed if you need more time to gather design assets, so you can reduce delays if you start planning for these assets ahead of time.
Key Decision: Do you need certain job boards to be active when you go live?
You can set up individual job board integrations at any time before or after your go-live date.
If you know of specific job boards that absolutely need to be active on your go-live date, we recommend planning for 2 weeks of lead time. Some job boards can take up to 2 weeks to finalize the integration on their side.
You can work on other parts of your implementation process while waiting on the job boards.
Key Decision: Do you need a data migration?
If you're working with an existing ATS provider, then you can migrate your data on your own or we're happy to help you.
First, you'll need to export your data from your existing ATS. The timeline for that can vary, so you'll need to ask your existing provider about it.
The next step is to import your data into Pinpoint. If you'd like to do that yourself, then your timeline is up to you and your internal team. If you'd like us to help, then we ask for 15 business days from the date that we receive the import files.
Who Should Be Involved Early In the Process
- One person who will serve as the project lead
- Superusers who will eventually manage how Pinpoint is used in your business
Who Can Be Involved Later In the Process
- HR administrators who will help manage individual jobs and workflow steps
- IT Team if they are needed to help set up connections to your calendar, conferencing, or other HR systems
- External recruiters who will use Pinpoint to hire for specific roles
- Hiring managers who will use Pinpoint to fill the next open role on their team
- Website admins if you have any existing careers links that you plan to switch over to your new Pinpoint website
- Interviewers who will join interviews and help evaluate candidates
How to Go Live Faster
Avoid these potential roadblocks to accelerate your implementation timeline.
Prepare for data migration
Whether you choose to manage your own data migration or let us manage it for you, here's how you can ensure the process goes as smoothly as possible.
Reach out to job boards
If you'll be using job board integrations, let those job boards know about your move to Pinpoint as soon as possible to account for lead time on their side.
Prepare your careers site design assets
If you'd like our help with building a careers site, then we'll need design assets such as imagery, video, and text.
Plan to switch existing website links
Coordinate with your website administrators if you'll need any existing careers links to be switched over to your new Pinpoint site.
Live chat support
Get help from a human, whenever you need it, right inside Pinpoint.
Email support
Prefer to send an email? We’re available any time. It’s support@pinpointhq.com
Current response time
2.7 minutes
They have supported us every step of the way from pulling the business case together to training our people.
Want to see Pinpoint in action?
We'd love to show you around. Watch our on-demand demo video today.