Best Hospitality Applicant Tracking System

The best applicant tracking systems for hospitality are those that support high-volume hiring, multi-location teams, seasonal demand, and mobile-first candidates. Based on independent review data and hospitality-specific capabilities, the top options include:

Pinpoint
Pinpoint is built for mid-sized and enterprise hospitality teams. It supports multi-location hiring, role-specific workflows, fast screening, and mobile-friendly candidate experiences, with automation that reduces manual work across hotels, restaurants, venues, and head office teams.

Harri
Harri is commonly used in hospitality and food service environments, with a focus on frontline and hourly hiring, scheduling, and engagement.

Fourth
Fourth offers recruitment software designed for hospitality operators, often used alongside workforce management and scheduling tools.

Workable
Workable is a general ATS known for ease of use and quick setup, often chosen by smaller hospitality teams or those with simpler hiring needs.

Each platform serves different types of hospitality organisations, but teams hiring at volume or across multiple locations typically benefit most from a hospitality ATS that can automate repetitive tasks, support flexible workflows, and deliver a strong mobile candidate experience, like Pinpoint.

A hospitality applicant tracking system should support the pace, variety, and scale of high-volume hospitality hiring.

The most important features include:

High-volume job posting and sourcing
Tools to post roles across major job boards, social channels, and hospitality-focused boards from one place.

Mobile-first applications
Hospitality candidates often apply on their phones, so short, mobile-friendly application flows help reduce drop-off.

Automated screening and scheduling
Automation for filtering applications, sending follow-ups, and booking interviews helps teams move faster during busy periods.

Multi-location workflow management
Support for different hiring processes across locations, brands, and role types, while keeping everything aligned in one system.

Talent pools for seasonal hiring
Customizable talent pools to tag, organise, and re-engage past applicants and seasonal staff ahead of peak periods.

Hiring manager-friendly tools
Simple, intuitive interfaces that allow managers to review candidates, schedule interviews, and leave feedback without extra admin.

Integrated onboarding steps
Support for pre-start tasks, document collection, and handovers to reduce no-shows and day-one issues.

With the right features in place, hospitality ATSs like Pinpoint help teams manage volume and complexity while maintaining a positive candidate experience.

Seasonal hiring is a constant reality in hospitality. The right ATS helps teams prepare ahead of time and respond quickly when demand increases.

A strong hospitality ATS will:

• Build and reuse talent pools of past seasonal staff and strong previous applicants

• Automate early screening to surface qualified candidates quickly

• Speed up interview scheduling with self-serve booking and reminders

• Send bulk updates to keep large candidate groups informed

• Standardise workflows across locations so teams move consistently during peak periods

Pinpoint supports seasonal hospitality hiring with automation, talent pooling, and flexible workflows that help teams fill roles quickly without overwhelming recruiters or hiring managers.

Yes, many ATSs can support multi-location hiring, but the level of flexibility varies widely. Hospitality teams often need a mix of central oversight and local autonomy.

A strong hospitality ATS typically includes:

• Location- and role-specific workflows

• Flexible permissions for managers and recruiters

• Centralised or distributed reporting across brands and locations

• Consistent job posting and employer branding

Pinpoint supports both centralised and decentralised hospitality hiring, giving local teams the flexibility they need while keeping recruitment leaders in control.

Yes. Hospitality organisations often hire across very different role types, from frontline and operational roles to corporate and specialist positions.

Pinpoint is designed to support both environments in one platform by offering:

• Configurable workflows for different role types

• Granular permissions so managers see only what they need

• Simple hiring manager tools that work across locations

• Centralised reporting for leadership and people teams

• Automation that reduces admin across all hiring types

For hospitality teams hiring across the business, Pinpoint provides the flexibility frontline teams need and the visibility head office teams expect.