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Best Hospitality Applicant Tracking System

One ATS. All your hiring. From head office to high volume.

Whether you're staffing up for peak seasons or filling specialized roles, Pinpoint provides the flexibility, control, and ease of use to streamline your hospitality recruitment process.

Chosen by leading hospitality talent teams

Pinpoint Customer Logo Butlins
Pinpoint Customer Logo Kempinski
Pinpoint Customer Logo CitizenM
Pinpoint Customer Logo Pasta Evangelists
Pinpoint Customer Logo

All your hiring, one powerful platform

From planning to onboarding, Pinpoint brings every part of the hiring process—and every stakeholder—into one place, so you can move faster, stay in control, and make smarter decisions.

Plan

Get less reactive and more proactive

  • Position Management
  • Job Requisition Management
  • Reporting

Attract

Reach the right candidates, wherever they are

  • Branded Careers Website
  • Job Board Advertising Software
  • Employee Referral Software
  • Recruitment Agency Portal
  • Online Application Forms
  • Sourcing Extension
  • Multilingual Candidate Experience

Engage

Create a great experience for today’s candidates—and tomorrow’s

  • Automations
  • Talent Pool Software
  • Candidate Profiles
  • Candidate Communication Management
  • Multilingual Candidate Experience
  • Candidate Experience Surveys

Select

Bring every part of the selection process into the ATS for better decisions, faster

  • Reference checks
  • Interview Scheduling Software
  • Video Interviewing
  • Blind Recruitment Software
  • Candidate Scorecards
  • Offer Management Software
  • Team Collaboration
  • Hiring Workflow Management Software

Onboard

Personalize new hire onboarding at scale, with less admin

  • Employee Onboarding

Built for how hospitality hires

Flexibility

To adapt processes for different types of hiring.

Control

To enforce consistency, compliance, and visibility.

Ease of use

For recruiters, hiring managers, and candidates.

Attract the best candidates

Automatically push roles to job boards and social media sites. And encourage and reward referrals with our easy-to-use Employee Referral platform.

Then impress applicants with:

✓ A branded, mobile-friendly careers site
✓ An easy, informative application portal, accessible via QR code
✓ Automated interview scheduling and reminders
Applicant Tracking System UK Job Boards

Respond to candidates fast

Use “knockout questions”, like visa status or schedule availability, to filter out candidates that won’t be a fit.

Then automate follow-up tasks and rejections to keep the right people progressing and everyone else updated.
Job Application Form Design

Reduce manual admin

Automate your hiring workflows and keep all your data and communication in one place.

Improve time to hire and candidate experience with tailored workflows for each type of hiring you have.
Applicant Tracking System UK Workflows

Minimize no-shows

Simplify onboarding by automating right-to-work checks, distributing handbooks, and keeping hires engaged with pre-hire emails and texts.

You can also create location-specific onboarding portals so everyone knows where to go and what to expect on day one.
Pinpoint Onboarding Process Illustration

Engage deskless hiring managers

With a simple dashboard, hiring managers can monitor their roles at a glance, on any device, when it suits their schedule.

Automated interview scheduling and custom scorecards keep the hiring process moving fast. And online chat support is there whenever they need it.

Get ahead of seasonal peaks

Review and progress a high volume of candidates fast with:

✓ AI-supported resume parsing and scorecard summaries
✓ Automatic skills tagging
✓ Automated rejections, invite to interview, and task management

You can also build and nurture your talent pipeline to get automatic alerts for good-fit candidates when future roles come up.
Talent Pool Pipeline Refresh

No more hiring blindspots

Easy-to-use reporting gives hiring teams and senior leadership visibility to spot bottlenecks and opportunities at every level from region to role—and act on them quickly.

While hiring managers can stay close to candidate feedback and compete with sister locations to be top of the pack.
Pinpoint Reporting

Improve consistency and compliance

Having one pre-hire platform keeps data clean and consistent. While integrations and an open API ensure data flows smoothly through your HR tech stack.

And you can keep control over what you need to with configurable permissions management and sign off workflows.
Recruitment Workflow Approvals

Hospitality teams that use Pinpoint

750+
Applications per day in Kempinski's first 3 months with Pinpoint
65%
Reduction in time to hire for citizenM after 6 months with Pinpoint
9.5
Pasta Evangelist's Net Promoter score after reducing time to hire to a week

Implementation done right, support that sticks with you

You don’t need another clunky rollout. Or another tool your team avoids using.

From day one, you’ll get expert-led implementation, tailored training, and a rollout that works for your team.

After go-live, your named Customer Success Manager helps you keep improving—and when questions pop up, you’ll get answers from real people on live chat in minutes.

Live chat support in Pinpoint

Award-winning and highly rated

G2 ATS Grid Leader Fall 2025
G2 ATS Momentum Leader Fall 2025
Capterra
SoftwareWorld Top Rated
Software Advice
G2 Users Love Us Spring 2025
G2 ATS Best Support Fall 2025

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