Best Applicant Tracking System for Retail

One ATS. All your hiring. From head office to shop floor.

Whether you're staffing up for peak seasons or filling specialized roles, Pinpoint provides the flexibility, control, and ease of use to streamline your retail recruitment process.

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The ATS of choice for leading retailers

Retail recruitment in 2025 presents unique challenges

High Turnover Rates: The retail industry continues to experience significant employee turnover, with rates averaging 60% in 2025
Extended Time-to-Hire: The average time-to-hire in the retail sector has increased to 47.5 days in 2025
Seasonal Hiring Challenges: Retailers face significant hurdles during peak seasons, with the need to rapidly scale their workforce

Labor Shortages: In 2025, 75% of employers report difficulties in filling job vacancies, indicating a persistent labor shortage in the retail sector
Impact of Regulatory Changes: Increased employment costs are putting pressure on retailers
Technology challenges: 32% of retail leaders identify limitations in their current hiring technology as a significant obstacle to effective recruitment

Why retailers choose Pinpoint

Built for volume and agility

Retailers need to hire quickly and at scale—often across dozens or hundreds of locations. Customizable, automated workflows help you move fast without dropping the ball.

One platform for all your hiring

Head office roles, store managers, warehouse staff—they all need different processes. Pinpoint lets you run distinct workflows within a single platform. No more clunky workarounds or bolt-ons.

Retail-friendly candidate experience

A clunky experience costs you talent. Mobile-first, no-login to apply, in-store QR codes, and localized job pages keep conversion rates high—especially among deskless workers.

Bring back your best seasonal staff

Use Pinpoint’s CRM and talent pool tools to tag, organize, and nurture past seasonal staff. Reconnect with top performers before peak season hits with personalized messages—and get faster yeses with less effort.

Automation that saves hours

Automate manual processes like interview scheduling, application screening, and offer approvals.

Onboarding that's not an afterthought

From welcome emails and compliance checklists to branded multimedia portals and task tracking, new hires get exactly what they need—nothing gets missed.

Pinpoint has brought a whole new level of efficiency to the team. Nothing’s getting missed. No candidates are being left to wait.

Hannah Clarke

Talent Acquisition Manager, River Island

All your hiring, one powerful platform

From planning to onboarding, Pinpoint brings every part of the hiring process—and every stakeholder—into one place, so you can move faster, stay in control, and make smarter decisions.

Attract

Reach the right candidates, wherever they are

Attract features

Hire

Automate tedious processes and make better hiring decisions—faster

Hire features

Onboard

Personalize new hire onboarding at scale, with less admin

Onboard features

Built for how retail hires

Empower store managers with a tool they'll actually use

Improve collaboration without adding extra work for busy store managers. Our streamlined and intuitive hiring manager portals give them all the information they need at a glance. Easy interview scheduling and custom scorecards keep the hiring process fast and equitable.

Our team is here to help train managers on the platform and offer support, whenever it's needed.

Give your team autonomy, but stay in control

Powerful permissions management and sign off workflows enable recruitment teams to give managers some level of autonomy while staying in control of the overall process.

Easy-to-use, insightful reporting gives people teams and senior leadership visibility into what’s happening in each area of the country, each store, or each role.

How would I summarize Pinpoint in one sentence? Game changer.

Alev Cagatay

Head of People, Pasta Evangelists

Implementation done right, support that sticks with you

You don’t need another clunky rollout. Or another tool your team avoids using.

From day one, you’ll get expert-led implementation, tailored training, and a rollout that works for your team.

After go-live, your named Customer Success Manager helps you keep improving—and when questions pop up, you'll get answers from real people on live chat in minutes.

Implementation & Support

We saw lots of ATS examples, and Pinpoint was our favorite from the beginning. We needed something so user-friendly that everyone in the business could use it.

Alev Cagatay

Head of People, Pasta Evangelists

Connect Pinpoint to the tools you already use

Whether you’re syncing calendars, pushing data to your HRIS, or integrating with your assessment tools, Pinpoint makes it easy. Our platform is built to connect—securely, reliably, and without burdening your IT team.

• Pre-built integrations with hundreds of tools

• Open API for advanced or custom setups

• Enterprise-grade security and access controls

• Technical support through implementation and beyond

Integrations

No ATS is going to tick every box, so prioritize what matters to you. For us, it was candidate experience and making the process as easy as possible.

Brad Clark

Director of Talent Acquisition, Article

Secure and compliant

Pinpoint is built for organizations that need to protect sensitive data, meet compliance requirements, and connect systems without the usual headaches.

Know your data will be secure with ISO27001 and SOC 2 Type II Certification.

Protect the visibility of sensitive data with role-based access controls and flexible permissions.

Get flexibility over what data you store, and for how long, with custom, region-specific data retention and privacy controls.

Easily connect Pinpoint to the rest of your tools via a robust API & webhooks.

Track down who did what, when, with comprehensive audit logs.

Security & Privacy