Sub-Processors

The following sub-processors are used in the delivery of the Pinpoint platform:

Affinda Holdings Pty Ltd

Purpose:
Resume Parsing & Blind Hiring

Applicable Service:
Enables resumes to be parsed, indexed for search, and presented in a standardized format on candidate profiles. Allows for anonymisation via redaction to enable blind hiring within the platform

Location:
Europe

Amazon Web Services, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Amsterdam, Ireland, Frankfurt, London

Anthropic PBC*

Purpose:
Provision of AI tooling

Applicable Service:
Artificial intelligence enabled functionality

Locations:
United States

Braintrust Data, Inc.

Purpose:
Application monitoring & debugging

Applicable Service:
Used for monitoring the application and error tracking

Locations:
United States

Certn Holdings, Inc.*

Purpose:
Background checking services

Applicable Service:
Used to provide the option for customers to undertake background checks as part of their hiring and onboarding workflows

Locations:
Canada

Cronofy Limited*

Purpose:
Calendar integrations; Transcriptions

Applicable Service:
Managing calendar integrations between Pinpoint and users’ calendar systems; Interview transcriptions

Locations:
Choose from United Kingdom or United States

Datadog, Inc. (Formerly Sqreen, Inc.)

Purpose:
Application security

Applicable Service:
Used for monitoring cloud infrastructure

Locations:
Europe

Digital Ocean, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Amsterdam, Frankfurt

DocuSeal, LLC

Purpose:
E-Signature Functionality

Applicable Service:
Used for Pinpoint e-signature solution

Locations:
Ireland

Dropbox, Inc*

Purpose:
E-Signature Functionality

Applicable Service:
Used for Pinpoint e-signature solution

Locations:
United States

Dweet Ltd (dba Nova)*

Purpose:
Provision of AI tooling

Applicable Service:
AI-powered automated resume screening that scores candidates against structured hiring criteria

Locations:
United Kingdom

Google LLC

Purpose:
Business Intelligence

Applicable Service:
Data warehousing for the use of internal product analysis and business intelligence

Locations:
United States

Intercom, Inc.

Purpose:
In-platform support / live chat functionality

Applicable Service:
Used for live chat between our customers and our Support team, and hosting our support articles

Locations:
United States

Joynd Cloud Connectors ULC dba Tavio*

Purpose:
Integration marketplace

Applicable Service:
Enables customers to integrate with bespoke services

Locations:
Europe (as well as the location of the partner the Customer wishes to integrate with)

Kombo Technologies GmbH

Purpose:
Integrations Middleware

Applicable Service:
Managing HR systems of record

Locations:
Europe

LangChain, Inc.

Purpose:
Application monitoring & debugging

Applicable Service:
Used for monitoring the application and error tracking

Locations:
Netherlands

Open AI, Inc.*

Purpose:
Provision of AI tooling

Applicable service:
Digestible summaries of interview comments and scorecards; Candidate Filters; Chatbot

Locations:
United States

PlanetScale, Inc.

Purpose:
Hosting & Infrastructure

Applicable Service:
Used as an on-demand cloud computing

Locations:
Frankfurt

Postmark, Inc.

Purpose:
Email functionality

Applicable Service:
Enables emails to be sent and received from Pinpoint

Locations:
United States

Rollbar, Inc.

Purpose:
Application monitoring

Applicable Service:
Used for monitoring the application and error tracking

Locations:
United States

Twilio, Inc.

Purpose:
SMS functionality

Applicable Service:
Enables SMS to be sent from Pinpoint

Locations:
United States

Willo Technologies Ltd*

Purpose:
Video interviewing services

Applicable service:
Enables virtual one-way interviewing functionality

Location:
United Kingdom

*you may choose not to use the functionality provided by our Sub-Processors marked with an asterisk above.

Security & Privacy at Pinpoint

See our full list of related resources about how we keep your data secure.

Security & Privacy