Updated: 9th December 2022
Use of the subscription service by Pinpoint and our customers.
The Pinpoint Subscription Service
Our online Subscription Service allows any company that uses it (our Customers and Pinpoint itself) to advertise job vacancies, receive applications for jobs, process applications and manage candidates through the hiring process. The information added to the Subscription Service, either by site visitors providing their information or when a Subscription Service user adds the information, is stored and managed on our service providers’ servers. This information is then used to contact visitors about their interest in the company’s job vacancy and interact with the company.
Use by Pinpoint
Use by Our Customers
Pinpoint collects information under the direction of its Customers, and has no direct relationship with the individuals whose Personal Information it processes. If you are an applicant to one of our Customers, you should contact that Customer directly with any questions you may have regarding its privacy policies or data processing practices.
Information we collect.
We collect the following types of data about you
- Profile data: This refers to any contact information that you voluntarily submit to us and that identifies you personally, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business.
- Payment data: This refers to information we collect and process when you subscribe to the Subscription Service and supply your credit or debit card details. This includes credit card information and other associated billing information.
- Navigational Information: This refers to information such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.
- Log Files: This refers to information about your computer hardware and software which may include your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses.
Information we collect from third parties
From time to time, we receive Personal Information about you from third party sources including partners whom you set cookies with and with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.
We use Cognism to provide us with information about business-to-business contacts. Pinpoint may collect personal information about you: your name, organization email address, organization phone number, location, employment history, skills, employer, employer location, technographic data, chronographic data, and intent data via Cognism. This data is processed in reliance on Pinpoint’s legitimate interest in marketing its business-to-business software as a service to your organization through you.
Information about children
As per our Terms & Conditions, the Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16. If you believe that we have collected information about a child under 16, please contact us at email@example.com, so that we can delete the information. If we learn that we have collected any Personal Information from children under 16, we will take prompt steps to delete such information.
How we use information we collect.
We never sell personal information
We will never sell your Personal Information to any third party.
Use of personal information
|Types of personal data processed
|To register you as a Customer or applicant of our Subscription Service
|To perform a contract with you
|To provide our Subscription Service, including managing the payment of fees owed for the Subscription Service and resolution of technical issues and support queries
|To perform a contract with you
|To provide you with updates about the Subscription Service, including new features
|Legitimate interests basis to promote and inform you about updates to Pinpoint’s product
|To improve your browsing experience by personalising the Website and to improve the Subscription Service
|Navigational data, Log Files
|Legitimate interests basis to improve the Subscription Service for Customers and applicants
|To provide personalised information about Pinpoint
|Navigational data; Profile data
|Legitimate interests basis to promote Pinpoint’s products and services
|To notify you of any platform issues, including service interruption
|To perform a contract with you
|To fulfil the obligations under our Terms and Conditions
|To perform a contract with you
|To produce marketing materials and testimonials
|To send information or Pinpoint content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business and our partners where you have given us consent to do so.
|To send information or Pinpoint content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business and our partners where we have researched your organisation and believe it could benefit from our b2b SaaS software.
|Profile data and data collected from third parties (e.g. Cognism)
|Legitimate interest in marketing our business-to-business software as a service to your organization through you
|Comply with any legal or regulatory obligations
Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorised access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organisational measures, including – but not limited to – encryption, access monitoring, intrusion detection and prevention tools and compulsory 2 factor authentication.
Social media features
Our websites include social media features, such as the ‘Apply with Linkedin’ button and Widgets, such as the ‘Share This’ button, or interactive mini-programs that run on our sites.
We offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose any information through our public message boards, blogs, or forums, this information can be collected and used by others. We will correct or delete any information you have posted on the websites if you so request, as laid out in ‘7. How to access & control your personal data’.
Retention of Personal Information
We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).
When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymise it within 30 days. We will delete this information from the servers at an earlier date if you so request, as described in ‘7. How to access & control your personal data’.
If you provide information to our Customers as part of their use of the Subscription Service, our Customers decide how long to retain the Personal Information they collect from you. If a Customer terminates its use of the Subscription Service, then we will provide the Customer with access to all information stored for the Customer by the Subscription Service, including any Personal Information provided by you, for export by the Customer according to our agreement with our Customer. After termination, we will, unless legally prohibited, delete all Customer information, including your Personal Information, from the Subscription Service.
International transfer of information.
International transfers for third parties
How to access & control your personal data.
Reviewing, correcting, and removing your personal information
You have the following data protection rights:
- You can request access, correction, updates or deletion of your Personal Information.
- You can object to processing of your Personal Information, ask us to restrict processing of your Personal Information or request portability of your Personal Information.
- If we have collected and processed your Personal Information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your Personal Information. Contact details for The Jersey Office of the Information Commissioner (“JOIC”) can be found here.
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to Pinpoint, Union Street, St Helier, Jersey, JE1 2PP, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
Alternatively, we also have a link for you to be able to Manage Your Personal Data, should you wish to manage this directly instead.
Our Acceptable Use Policy, applies to us and to our Customers and, among other things, prohibits use of the Subscription Service to send unsolicited commercial email in violation of applicable laws. It also requires the inclusion in every email sent using the Subscription Service of an “unsubscribe” mechanism. We require all of our Customers to agree to adhere to the Acceptable Use Policy at all times, and any violations of the Acceptable Use Policy by a Customer can result in immediate suspension or termination of the Subscription Service.
To unsubscribe from our communications
You can unsubscribe from our marketing communications by clicking on the “unsubscribe” link located on the bottom of our emails, updating your communication preferences, or by sending us email us at email@example.com or postal mail to Pinpoint, One Waverley Place, St Helier, Jersey, JE1 2PP Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.
Data Protection Officer (DPO)
One Waverley Place
Security & Privacy at Pinpoint
See our full list of related resources about how we keep your data secure.