Best fit | Enterprise, mid-market, and high-volume teams, UK and global, that value UK-based support in addition to global coverage. Best for teams that want to use automation to help them do more with less, ensure strong user adoption, and deliver on compliance with UK, European, and global regulations. | Mid-market and enterprise UK organizations that want a UK-built platform and weight UK public-sector procurement and UK-centric award wins heavily. |
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Ease of use | An interface designed for ease of use that drives strong adoption across recruiters, hiring managers, and candidates. Capterra 4.8 / 5, with "Best Ease of Use" and "Best Value" badges. | Award-winning support, and very configurable. Some customers report the interface can carry a steep learning curve and that initial configuration can be time-consuming without ATS experience. Capterra 4.7 / 5. |
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Ability to evolve configuration over time | Customers can adjust their own configuration (workflows, forms, templates, reporting) easily at any time, with or without help from Pinpoint's team, as the market and the organization change. | Highly configurable workflows praised across reviews; some customers report that more advanced configuration and custom reporting can require Eploy's professional services. |
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Multi-stream hiring | One flexible architecture for corporate, frontline, high-volume, early-career, and experienced hiring in the UK or across multiple regions, plus multiple employer brands in a single instance, with separate careers sites, workflows, and candidate experiences per brand. | Configurable across corporate, customer facing, and high-volume hiring, with multi-brand support. |
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All-in-one pre-hire breadth | A comprehensive pre-hire suite across Plan, Attract, Engage (CRM), Select, and Onboard. One of few ATSs to include native background checks, one-way video interviews, reference checks, and interview transcription within the suite, plus native UK right-to-work checks. | Broad suite across ATS, Talent CRM, onboarding, employee referrals, and analytics. Some capabilities Pinpoint delivers natively (background checks, video interviewing, right-to-work checks) require a third-party integration in Eploy, supported by an extensive integration marketplace. |
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Automation and AI | A broad, shipping AI surface (AI Hiring Copilot, Candidate Companion, AI Notetaker, AI Scoring, anonymized screening), plus deep workflow automation across tasks, communications, and stages that goes further than most ATSs offer, all built on the complete, accurate data high adoption produces. AI is opt-in, transparent, and human-supervised; your data never trains external models; backed by ISO 42001. | A lighter public AI surface today, centered on name-blind recruitment and a job-description bias tool, with narrower built-in automation. Advanced matching may rely on third-party integrations. |
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Independence | A standalone, specialist ATS that integrates with whichever HRIS you run (Workday, Oracle, UKG, ADP), so your hiring platform isn't tied to one HCM vendor's roadmap. | Now part of The Access Group's Access People portfolio (HR, payroll, workforce management, learning) following acquisition. Post-acquisition product and pricing direction is still settling. |
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Support | Named Customer Success Manager, Technical Account Management access, and human support answering in under two minutes on average. | Award-winning support: G2 Best Customer Support (Enterprise and Mid-Market), consistently praised across reviews. A genuine Eploy strength. |
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Switching and data migration | Migrate your jobs, candidates, pipeline stages, resumes, and notes yourself, or our migrations team does it for you in 15 business days. There's no hiring freeze, we remap and test your integrations before go-live, and you choose what to bring across. | Eploy is a UK-built ATS with CRM, onboarding, and analytics, and data migration is part of its guided implementation. Migration specifics are not publicly documented. |
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