Candid

Candid and Pinpoint ATS integration

Candid is a voice-first AI platform that helps senior living teams automate applicant phone screening and interview scheduling.

The integration with Pinpoint lets you automatically send candidates to Candid for an AI phone interview based on where they are in your hiring workflow. Candid screens each candidate using role-specific questions and their résumé, then sends the results back to Pinpoint so your team can review outcomes and take the next step without switching between platforms.

How does the Pinpoint and Candid integration work?

Connect Candid with Pinpoint to automate early-stage screening and keep your hiring workflow moving.

• Automatically phone-screen applicants: Add “Send to Candid” as a stage action in Pinpoint. When a candidate enters that stage, they’ll receive a text followed by an AI phone interview within minutes, at any time of day.
• Tailor interviews to each role: Map different job titles to specific Candid interviews so candidates are asked questions relevant to the role they’ve applied for.
• Assess the résumé alongside the interview: Candid pulls the candidate’s résumé from Pinpoint and analyzes it alongside their interview, including relevant certification and license checks.
• Review results directly in Pinpoint: See the candidate’s overall score, category-level breakdown, and key findings on their Assessments tab.
• Trigger next steps based on the outcome: Candid sends assessment statuses back to Pinpoint, allowing you to use automations to move, email, or text candidates based on their results.
• Schedule the next interview: Candid can offer recruiters’ real-time availability during the call and add the candidate’s booked interview details to their assessment.
• Dive deeper when needed: Open the full Candid result to review the interview transcript, call recording, and scoring rationale.

About Candid

Candid is a voice-first AI platform built for senior living hiring teams. It automatically phone-screens applicants using role-specific interviews, evaluates candidates alongside their résumés, and can schedule next-step interviews with recruiters.