Best fit | Enterprise, mid-market, growing teams that want to do more with less and believe strong user adoption, and an all-in-one recruitment platform incorporating ATS, CRM, careers site, background checks, alongside powerful automation will enable them to be more efficient and deliver better hiring outcomes | Organizations already standardized on ADP for payroll and HR that want recruiting inside the same suite for single-vendor convenience |
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Ease of use | An interface designed for ease of use that drives strong adoption across recruiters, hiring managers, and candidates; rated highly for usability on G2 and Capterra | Some customers report the recruiting module is less intuitive than a dedicated ATS and that new users face a learning curve |
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Ability to evolve configuration over time | Deeply configurable: users adjust workflows, forms, templates, and reporting themselves, with or without Pinpoint's team, as the market, your organization, and the product change | Highly configurable, though some customers report that complex or non-standard recruiting workflows can be limited |
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Multi-stream hiring | A flexible architecture built for multi-stream hiring in one platform, across corporate, frontline, high-volume, early-career, and experienced hires | A general recruiting module within the ADP suite, not purpose-built for the full range of hiring shapes a multi-stream organization runs |
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All-in-one pre-hire breadth | A comprehensive pre-hire suite across Plan, Attract, Engage, Select, and Onboard; one of few ATSs to include native background checks, one-way video interviews, reference checks, and interview transcription within the suite allowing more consolidation of systems than other vendors | Covers core recruiting (job posting, candidate management, onboarding handoff); background checks and other pre-hire steps are available through integrations, other ADP products, and ADP services |
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Works with your ADP system of record | Keep ADP for payroll and HR and run hiring on Pinpoint, connected by a strong two-way ADP Workforce Now integration that keeps new-hire data in sync | Recruiting lives natively inside ADP, with data flowing to ADP onboarding and payroll under one vendor |
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Support | Every customer gets a named Customer Success Manager, access to the Technical Account Management team, and human support answering in under two minutes on average | Some customers report slow support, including long hold times, among the most frequently cited themes in ADP reviews |
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Switching and data migration | Migrate your jobs, candidates, pipeline stages, resumes, and notes yourself, or our migrations team does it for you in 15 business days. There's no hiring freeze, we remap and test your integrations before go-live, and you choose what to bring across. | ADP Workforce Now's recruiting module sits inside its payroll and HR suite, with hiring data flowing into ADP onboarding and payroll. Pinpoint integrates with ADP, so you can move hiring to Pinpoint and keep ADP for payroll and HR. |
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