Best fit | Global enterprises, mid-market organizations, and high-volume recruitment teams that value strong user adoption, require significant platform flexibility, and value AI and automation. | Large global enterprises that weight extreme configurability and a broad talent-acquisition and talent-management suite heavily. |
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Ease of use | An interface designed for ease of use that drives strong adoption across recruiters, hiring managers, and candidates. Rated 4.8 on G2 with a "Best Ease of Use" badge on Capterra. | Highly configurable. Some customers report that getting the best out of it can require considerable ramp-up and hands-on administration. |
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Ability to evolve configuration over time | Users can adjust their own configuration (automation, workflows, forms, templates, reporting, and more) easily at any time, with or without help from Pinpoint's team. | Deeply configurable. Some customers report that new configuration, integrations, or reports can mean raising a request and waiting on an enhancement queue. |
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Multi-stream hiring | One flexible platform for complex requirements across corporate, frontline, high-volume, early-career, and experienced hiring, across regions and brands, in a single instance. | A broad suite spanning talent acquisition and talent management; strong for complex global TA, with configurability rather than out-of-the-box simplicity the acknowledged trade-off. |
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All-in-one pre-hire breadth | One of few ATSs to include native background checks, one-way video interviews, reference checks, and interview transcription within the pre-hire suite (Plan, Attract, Engage, Select, Onboard). | Broad suite across talent acquisition and talent management; some capabilities Pinpoint delivers natively (background checks, video interviewing, reference checks, transcription) are typically delivered through a third-party integration. |
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Support | Named Customer Success Manager plus access to Technical Account Management, with human support answering in under two minutes on average. | Global technical support through the Avature Customer Portal, with dedicated account management once in production and support in five languages. |
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Switching and data migration | An assisted, planned migration. You keep your data and choose what comes across, with no hiring freeze required. | Consultant-led migration from legacy systems, with over a decade of experience moving data from platforms like Taleo, Kenexa, and SuccessFactors. |
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UK roots and global reach | UK-founded with a global team running enterprise hiring for organizations recruiting in 160+ countries. | London-headquartered with a dense global footprint (164 countries, 32 languages, six continents). |
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AI approach and governance | AI is opt-in, transparent, and human-supervised; your data is never used to train external models, and the approach is backed by ISO 42001 alongside ISO 27001 and SOC 2 Type II. | AI Connect, Copilot, Agent Builder, and agentic automation, with a strong security-compliance posture (ISO 27001, SOC 2, FedRAMP Authorized). |
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